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FREQUENTLY ASKED QUESTIONS
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Where are you located?Cantonment Florida, just 10 minutes north of Pensacola
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How long have you been breeding dachshunds?We began Dreamheart Dachshunds in 2015! However, I spent many years prior studying the breed standard, traveling to dog shows and learning the process of breeding. I dedicated years to learn the ins and outs of this industry to provide the most spectacular puppies for families like yours. I love Dachshunds and I am blessed everyday to be continuing our program for many years to come.
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Are your dogs & puppies registered?Yes! All of our dogs are registered with the American Kennel Club (AKC) We are also a Bred with H.E.A.R.T. Breeder. Pedigrees are available on request.
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When do you have puppies?Our females have a schedule where they are going into heat usually every six to eight months. This does not mean we will breed every heat. Each female is evaluated before a breeding takes place. Usually we have a Spring/Summer season and a Fall/Winter season. Follow our Facebook page to stay connected with us and our dogs.
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How much does a puppy cost?We do NOT sell low-quality Longhair English Cream Dachshunds. With this being said we have spent many years developing our program to produce luxurious and top-quality English Cream Dachshunds. Our black and creams range from 2000-2500, creams 2500-3500, and piebalds and dapples 3000-4500. Feel free to contact us for specifics and other details.
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Do you offer a Health Guarantee?Yes we most DEFINITELY offer a health guarantee. It is important for us to not only produce top quality dachshunds but also healthy dachshunds. All puppies are guaranteed for two years for any congenital disease. If death should occur suddenly, a notarized veterinarian report from a full autopsy, stating from a medical certainty that the death was caused from a prenatal state will be required, at the expense of the Buyer. Breeder's vet must agree and confirm the diagnosis. A replacement puppy of equal value and same gender will be given to the Buyer from the next available litter. This guarantee does not cover diseases that vaccinations could prevent.
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How much is a puppy deposit?When you are placed on our waitlist and have chosen your puppy we ask for a deposit of at least $300.00 (Deposit amounts can vary based on individual circumstances). This deposit goes towards the care and expenses required for your puppy and our dogs before pickup at 8 weeks. We do not refund deposits of any amount. We do this because we only accept serious inquirers so please understand our terms before you submit a deposit of any amount.
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Can I visit the parents?Yes of course! We love visitors and our dogs love them as well! You are more than welcome to visit us and meet our pack. Contact us to make an appointment and we will be happy to set a time that works for us both. Please remember to leave your other pets at home and leave shoes off at the front door. This is to protect our puppies against any outside germs and diseases.
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Can I choose my puppy in person?Yes, absolutely. Once the litter is born we ask that you give us 4-6 weeks. After that, you are able to come by and make your choice in person. We can also Skype or FaceTime if that works better for you. Please remember we do have some in-house rules such as removing shoes at the front door. Walking slowly around frolicking puppies, no handling puppies on the couches, and children can only handle puppies with supervision and on the floor. Children are also not allowed to pick up or carry puppies. We also ask you to please leave your other pets at home so we do not stress our dogs and puppies.
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What age can my puppy go home?We will evaluate each puppy as it progresses and develops. Most puppies are thriving on solid food and water at 8 weeks. If a puppy needs more time to develop we ask for your patience however most puppies are ready to go at 8 weeks.
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What is included with our puppy?We want you to have all the goodies for your sweet puppy when you go home! Of course we always provide the shots needed for their current age while they are in our care. We also provide a Health Certificate from our local vet during their initial exam. We provide a 2 yeah Health Guarantee with their AKC Registration Paperwork. Then we provide flea and tick prevention, deworming, and a goodie bag filled with all kinds of puppy necessities such as collar, keepsake bowl, blanket or cozy bed, nail clippers, pet waste dispenser, treats, & puppy toys. Along with all of these goodies, your puppy will be properly socialized and loved beyond measure from the Dreamheart Family!
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What do I need for my new puppy?Puppies are just like newborn babies. They need ample amount of attention, proper home living conditions, and of course many different supplies such as, toys, feeding bowls, pee pads pads or what we love using, reusable and machine washable pads, a crate, pen, and more! You can visit our SHOP page to view all of the products we use for our puppies.
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What do you feed your puppies?We feed 4Health Small Breed and Puppy Food. 4Health is a grain free food that has proven to be beneficial for our dogs and their growing puppies. We highly recommend this food and continuing this same diet for your new puppy. Visit HERE to order yours today!
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How do we donate to the Dreamheart Wishlist?Absolutely! We appreciate any donation of supplies to our dogs and puppies! We have our own Wishlist at Amazon HERE. When your donation arrives we will contact you and send you a special thank you! All donations and gifts are greatly appreciated.
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When can I expect to hear back from you?It is very important to us to reply in a timely manner. We are usually available by phone Monday - Friday from 2:30 p.m. - 6:00 p.m. Please send us a message through email or text and leave your phone number and we will call you as soon as possible. We are typically unavailable during the mornings and weekends as we are spending time with our puppies and family. However we may reply when we get a free moment. Your messages are very important to us, if it’s been more than 2 days since you contacted us feel free to reach out again.
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Can you deliver my puppy?We are happy to deliver within one hour from our home. Due to our busy household we are unable to leave for long periods of time. We are thankful for your understanding!
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Do you ship your puppies?We do not. Simply because the travel on a plane can be extremely stressful and sometimes unsafe. We ask that you drive to pick your puppy or you can fly and pick up as well. I am always available to help find the best hotel and accommodations for your trip.
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