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WAITLIST POLICY
You have decided to join our extended Dreamheart Family! We are so excited to welcome you and get started on the adoption process.
Our process for our Waitlist & Puppy Deposits is quite simple. Once you choose to be placed on the Waitlist we will take a non-refundable deposit of at least $500.00 to go towards your full price of puppy. Initial Deposits and any other deposit payments made are non-refundable because these funds will go directly to the vet care and other care needs of your puppy during the time they are with us. This deposit secures your place on the waitlist to choose a puppy when you are at the top of the list. Your deposit is also included in the total adoption costs of your puppy. When you choose your puppy and the puppy is born we recommend 1/2 the total price paid by 3 weeks of age and full paid by 6 weeks of age. If you choose a puppy and then decide to pass, your deposit will continue forward to your next choice. If you have any questions or concerns about our Waitlist and Deposit policy please don't hesitate to contact us. Again, please make sure that you are serious about purchasing a puppy before you send any deposits.
Our Waitlist Process
To ensure a transparent and fair process for all of our future puppy families, we follow an organized waitlist system:
1. Join the Waitlist
Families are added to our waitlist in the exact order that deposits are received. The deposit timestamp secures your place in line.
2. Share Your Preferences
After your deposit is received, we collect your preferred gender and color to help guide the matching process.
3. No Litter Reservations
We do not lock families into specific litters. Instead, you remain on the general waitlist until puppies become available that align with your preferences.
4. Matching Process
As puppies arrive, we reach out to families in deposit order, considering the preferences you provided. At this time, we also share information about the parents of the puppies currently available.
5. Selecting Your Puppy
When it is your turn, you’ll have the opportunity to choose from the puppies that match your preferences and are available at that stage.
Just remember that the gestational time for a dog is 58 - 68 days. And then after birth they will be growing and nurtured in our home for another 8 weeks (at least). The entire process from conception to coming home to you is around 4 months. Even though we can't predict genders and colors of puppies, which the surprise is always an exciting time, we can encourage you to plan ahead with us.
How can we choose a puppy without meeting it first?
We often get asked why we don’t offer personality matching for our puppies. The truth is, a puppy’s personality isn’t fully formed until they are several months old. Before this age, all puppies act like… well, puppies!
They’re playful, curious, and developing rapidly, which makes it impossible to accurately predict their long-term personality at such a young stage.
In our experience, each puppy’s personality continues to grow and develop once they are in their new home. Puppies often mold to the environment and the family they join, adapting in ways that make them uniquely compatible with their people.
This means that rather than trying to guess a personality before you meet them, we focus on ensuring a healthy, well-socialized puppy that can thrive in your home.
We understand that choosing a puppy without meeting them first can feel nerve-wracking. Rest assured that our process and guidance help match families with a puppy that will flourish with them, creating a bond that grows naturally over time.